HEARTH-FIRE FORGE
Shipping Information
From our anvil in New South Wales to your doorstep — wherever that may be. We take immense pride in our packaging to ensure your handcrafted tools and artisan goods are packed to reach you safely, ready for a lifetime of use.
Domestic Shipping (Australia)
- Australia Post: We ship Australia-wide via Australia Post.
- Tracking: We'll email you a tracking number once your parcel is on its way.
- Secure Packaging: Every parcel is wrapped, padded and packed by hand. We pack in paper where we can, and reuse packaging that's been passed on to us rather than sending it to landfill.
International Shipping (Worldwide)
We are proud to send Hearth-Fire craftsmanship to collectors around the globe.
- Global Reach: We offer worldwide shipping. If your country is not listed at checkout, please contact us for a custom shipping quote.
- Estimated Delivery Times: International delivery times vary by destination. We'll send you a tracking number when your parcel ships.
- Legal Compliance: It is the customer's responsibility to ensure that the items ordered (specifically knives) are legal to import into their respective country/state. Hearth-Fire Forge is not responsible for items seized by customs.
Important: Customs & Duties
Please be aware that international orders may be subject to import duties, taxes, and customs processing fees once the package reaches your country. These charges are the responsibility of the recipient.
Handling Times
- In-Stock Items: Dispatched within 14 days.
- Custom Commissions: Shipping dates for bespoke work will be discussed during the design process and finalized upon completion.